Service and eligibility
Quidity Solutions LLC provides Vdrobe to authorized Shopify merchants. The person accepting these terms represents that they can bind the merchant. Vdrobe provides live AI video previews for merchant-approved clothing products and related operational tools.
Product scope
Vdrobe supports clothing in approved categories. It does not provide eyewear or accessory try-on, body measurement, size recommendation, fabric simulation, or a guarantee of fit, color, texture, dimensions, or product details. Generated video is an approximate visual preview.
Merchant responsibilities
- Use only product images and content the merchant is authorized to provide and keep Shopify product information accurate.
- Review and approve each enabled garment, disclose AI processing to shoppers where required, and keep normal purchase information available outside the generated preview.
- Configure lawful privacy notices and obtain any consent required in the merchant's markets.
- Protect merchant accounts and report suspected unauthorized access promptly.
Plans, quota, and billing
Paid plans and approvals are handled through Shopify. Each plan may include a defined quantity of successful visible-output seconds. Vdrobe records merchant usage only after generated video is visibly progressing; supplier processing time and platform costs may be measured separately. Plan changes, cancellation, refunds, taxes, and billing disputes are also subject to Shopify's applicable terms and the plan information shown at purchase.
A free trial, where offered, includes 10 minutes of visible try-on time on any plan and does not allow overage. The plan's full allowance starts with the first paid billing cycle.
Overage is optional. If the merchant turns it on and sets a monthly cap, successful visible seconds beyond the included allowance are charged through Shopify at the current plan's per-second rate. New try-ons stop when the allowance is used and overage is off, or when the cap is reached.
Acceptable use
The merchant must not:
- Use Vdrobe for unlawful, deceptive, infringing, or abusive content.
- Attempt to bypass quota, security, access, or concurrency controls.
- Reverse engineer, probe, overload, resell, or disrupt the service.
- Claim that generated output proves sizing, fit, authenticity, or exact product appearance.
Availability and changes
Live processing depends on Shopify, browser and device capabilities, internet connectivity, Vidu, AliRTC, and hosting providers. We may change, suspend, or limit features to protect users, accounts, billing integrity, or service reliability. Vdrobe is not promised to be uninterrupted or error-free.
Suspension and termination
We may suspend new sessions for unpaid charges, exhausted quota, security or legal risk, prohibited use, supplier unavailability, or a material breach. The merchant may stop using Vdrobe by disabling or uninstalling it. Provisions that by nature should survive termination, including payment, intellectual property, disclaimers, liability, and dispute terms, remain effective.
Intellectual property and feedback
The merchant retains rights in its products, images, and store data. The merchant grants Vdrobe the limited rights necessary to process that material and provide the service. Vdrobe and its licensors retain rights in the app, software, documentation, and service. Feedback may be used without restriction or payment.
Disclaimers and liability
To the maximum extent permitted by law, Vdrobe is provided on an "as is" and "as available" basis without implied warranties. Neither party is liable for indirect, incidental, special, consequential, or punitive damages, or lost profits, revenue, goodwill, or data. The operator's aggregate liability arising from the service will not exceed the fees paid for Vdrobe during the three months before the event giving rise to the claim, except where a limit is prohibited by law.
Governing terms and contact
These terms are governed by the laws of the State of Wyoming, United States, without regard to conflict-of-law rules. Before filing a claim, contact [email protected] so the parties can attempt to resolve the issue. If a court finds one provision unenforceable, the remaining provisions remain effective.